Insights on Operations

Generative AI (gen AI) is transforming aftermarket and field services, offering new ways to boost efficiency and enhance customer experience. Here’s how to make it pay.

A tailored, thoughtful combination of cutting-edge technologies, stronger contracting skills, and deep supply chain capabilities can get a new factory up and running—without costly delays.

Gen AI could be the right tool for today’s maintenance challenges.

When generative AI tools do the heavy lifting, companies can optimize their product portfolios faster and more effectively.

Shifting tariffs and trade policies are pushing companies to rethink their supply chain strategies to protect growth and stay competitive.

Some procurement categories can be hard to crack. We explore how a strategic and tech-first approach can help optimize escalating cloud spending.

Operations functions are often where the rubber meets the road for the implementation of gen AI strategies and where companies can expect to see early examples of success and further potential.

As agentic AI begins to influence decisions at scale, forward-looking organizations need to reimagine governance, trust, and operating models—or risk falling behind.

Global capability centers are becoming places of enterprise-wide innovation, changing companies’ services and workforces as they adopt and benefit from new technologies.

Tariff disruptions are making waves. How ready is your organization to navigate any resulting storms?

Centralizing business activities in global centers has transformed the efficiency of big enterprises. Next, these talent HQs have the power to become key sources of strategic competitive advantage.

Biopharma companies are under pressure to boost their output, but complex, fragile production processes are holding them back. AI and analytics could offer a cure for the industry’s ills.